Fresh learning resources designed for your teams to grow a customer-centric practice with Quantum Metric.
It's about learning fast.
We learn from you what to build for you. Listening to you with in-course feedback and Quantum Metric helps us discover how you use Quantum Metric, QM University and The Quad. Here are the latest updates. Need help? Just let us know at QMU@quantummetric.com.
Badge or Certification?
QMU now offers badge options in addition to our certifications.
What's the difference?
- Certifications offer comprehensive courses toward a broad goal. For example, our Fundamentals certification teaches you about all of Quantum's features and you can learn analysis best practices in the Business Analyst certification.
- Not sure where to start? We recommend starting with Foundations! In about an hour, you can learn the basics of using Quantum Metric: start with a basic platform orientation, then learn how to find your own session, explore session replay, and use segmentation.
- Badges bring together targeted courses to support a specific use case for our product. So, if you want to use Quantum to understand Voice of Customer feedback, the VoC badge path would provide you with all the skills specific to that goal.
Platform update: Did you know QMU has a search feature? Type in a topic of interest and you can see where that topic is covered all throughout QMU!
QMU Course Updates
If you've taken a course, you may have seen a few of our shorter form Product Tutorials mixed in. The entire collection is refreshed and ready in step-by-step list views for you in the Community. Check out the Product Tutorial collection and find more detail, discussion and tips. Here are the latest and most popular:
In addition to new courses, as new features become available in the platform, we are working on updating courses in our certification tracks and creating new badges. Check back here for updates!
We love hearing from you. What would you like to see next?
Contact the QMU Team - Jenni, Chauncy, & Danni
Find out more about how we use Quantum Metric University to empower your teams.