We are excited to officially launch The Quad, the new meeting place for Quantum Metric users, a digital one-stop shop for connection, feedback, and gaining knowledge.
What is The Quad?
The Quad is a community of those passionate about building a customer-centric future. In The Quad, you can be inspired by other digital leaders, hone your Quantum Metric expertise, share insights, ask tough questions, and express your love for your customers.
The Quad will be your first stop for Quantum Metric resources. We’ve re-platformed and redirected our existing community forum and our existing knowledge articles, and are introducing more product feedback opportunities and easy access to support. Overall, we have created one digital place for you to stay in-the-know about all things Quantum Metric.
What can I access in The Quad?
- Community Discussions: This will be your home for conversations with other customers and a place to learn tips and tricks from experts. Learn from fellow customers how to get the best ROI from Quantum Metric and work to solve your business needs.
- Bonus: Participating in the community discussions and events will earn you points and rewards.
- Product Updates: Help decide the future of the Quantum Metric product and stay in-the-know about all product enhancements, updates, and highlights. Sign up for product research opportunities and share your feedback.
- Knowledge Base: Explore a refreshed knowledge base to find documentation better than ever.
- Quantum Metric University (QMU): Empower your Quantum Metric practice and learn new skills through the online-learning university. Level up with goal-based badges and official certifications. Class is always in session.
- Support: Access expert product support–open support cases and view your cases in one organized place.
- Discovered Insights: Discover an insight that can lead to a positive outcome for your organization, and share it with your team and QM account team. View insights submitted by your QM account team, as well. Tracking your value together to grow the return on your investment.
- The Center for Continuous Product Design (CPD): Looking to take action on insights with visibility and alignment across your organization? For organizations making the shift to a customer-centric culture, we’ll help set you up with a CPD Center of Excellence.